Back arrow All Jobs

Sales Marketing Response Team Member

Reno, USA

We are looking for someone to join our Sales Marketing Response Team (MRT) and help take our brand to the next level, while providing a world-class experience to future and new customers.


You would be responsible for responding to, following-up, and assisting new customers as they experience Karbon for the very first time, and will work with and learn from a skilled and passionate team. The successful candidate will be extremely self-motivated, excited to work in a fast-paced environment, possess a positive attitude and work effectively in a team environment.

What is Karbon?

Karbon is a cloud-based collaborative work management platform for accounting firms, designed to solve the pain points of collaborating across teams, departments and locations. Karbon combines email, discussions, tasks and powerful workflows to keep everything a team needs to get work done in one place and in context. Check it out at

Founded in San Francisco, we have grown into a globally distributed team with people in San Francisco, Seattle, San Diego, Sydney, Melbourne and Nelson NZ. We are well-funded, have a fantastic team culture and make a global impact.


  • Respond and follow up with all inbound leads (from our website, trial accounts, webinars, etc.)
  • Establish engagement via email, the Karbon app, social apps, and phone calls
  • Schedule calls with customers to answer general questions on Karbon
  • Schedule formal demonstrations between the prospect and Karbon senior sales team members
  • Leverage CRM tools to manage and prioritize a pipeline of leads
  • Manage multiple software tools for prospecting, engagement, and lead management
  • Meet monthly goals of new appointments/opportunities
  • Record all sales activities in Salesforce


  • College graduate – previous accounting industry or sales experience is a plus
  • Accounting / Finance knowledge will be highly regarded
  • Motivated to perform and sell
  • Competitive
  • Polished verbal, written and communication skills
  • Salesforce, Outreach, Google Suite experience is a plus
  • Experience in selling technology/ SaaS software is a plus
  • Willingness to improve and continue professional development
  • Enjoy working in a fast paced, evolving, challenging environment

Benefits of working at Karbon:

  • Competitive entry level compensation
  • Aggressive Commission Plan
  • Stock Options
  • Health, Vacation & FSA all offered

A bit about Karbon and our culture

Karbon has been around for 5 years, and we still consider ourselves a startup. We have a team of roughly 30 employees spread across multiple offices, countries and time zones. Our company was founded by two serial entrepreneurs with successful previous exits. The rest of the team has a heavy background in cloud accounting software companies. We have taken on some venture funding but are on track to be cashflow positive in the coming year if desired.

This role will be heavily involved in Karbon’s sales plan for 2020, and will be guided by two trainers who have both been with Karbon since the very early days. As a software company, we leverage a lot of software application to manage our workload and automate where we can. This is something that usually involves a steep learning curve for a new team member, so the successful candidate will need to be open to problem-solving and comfortable to raise their hand and ask for help when needed.

We have a very “open door” and transparent work culture. We share our successes and failures so that everyone can learn, along with financial information to ensure everyone across the company knows what we are working towards.

If this sounds like a place you want to work, please apply.


This role is open for applications in Reno (USA).

Apply with a cover letter telling us about yourself and your CV.
Please email your application to